ERP Implementation for Sinotruk Nigeria Limited

Project Overview

Sinotruk Nigeria Limited is an Authorised Distributor of Sinotruk Import and Export Company Limited, the international subsidiary of Sinotruk (Hongkong) Limited, a company owned by the China National Heavy Duty Truck Group Corp., the manufacturers of SINOTRUK brands of truck. A multibillion Naira business headquartered at Surulere, Sinotruk Nigeria Limited has 10 branches located in different states in Nigeria.

The company approached Riskgratis with a clear vision: to connect and centralize all operations across their branches, opening all departments to one another. Their goal was to break down the walls between branches and departments, and to ensure that all business decisions would be data-driven.

Challenges

Sinotruk Nigeria Limited faced several key challenges in their operations:

• Fragmented Operations: With 10 branches across Nigeria, operations were siloed, making comprehensive business insights difficult to obtain.
• Manual Processes: Many critical business processes were manual, reducing efficiency and increasing the risk of errors.
• Limited Visibility: Management lacked a bird's-eye view of the business, hindering strategic decision-making.
• Departmental Isolation: Different departments within branches operated in isolation, creating communication barriers and inefficiencies.
• Data Accessibility: Decision-makers lacked real-time access to critical business data across all branches.

Solution

Riskgratis implemented a comprehensive solution tailored to Sinotruk Nigeria Limited's needs:

1. Custom ERP Implementation: We designed and deployed a tailored Enterprise Resource Planning system specifically adapted for the logistics and truck distribution business.
2. Branch Integration: All 10 branches were digitally connected, allowing for centralized management and visibility across the entire operation.
3. Process Digitization: Paper-based processes were transformed into digital workflows, significantly improving efficiency and reducing errors.
4. Department Connectivity: All departments were connected within the system, breaking down information silos and enabling cross-departmental collaboration.
5. Management Dashboard: Real-time dashboards were developed to provide executives with immediate insights into operations across all branches.
6. Training and Support: Comprehensive training was provided to all staff members to ensure smooth adoption of the new system.

Results

The implementation delivered transformative results for Sinotruk Nigeria Limited: